Recent General Posts

Why we choose Benefect for your home

2/19/2018 (Permalink)

Benefect is our favorite disinfectant and antimicrobial to use in our customer’s homes. Benefect is an authentic botanical disinfectant, and the active ingredient listed on the Safety Data Sheet is Thyme. We feel good knowing what we are using one of the safest products available, and something that is also strong and effective. We use Benefect on all different types of jobs whether it is water damage, sewer damage, or even mold damage. We apply Benefect on all structure surfaces affected on a job. Sometimes it is used at the beginning of the job as a cleaner, and sometimes we spray Benefect on our last day of the job as a preventative measure and let dry, since it does not require rinsing or wiping after application.

The science behind what we do at SERVPRO

12/19/2017 (Permalink)

We here at SERVPRO use Psychrometrics. Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in the structure, enabling a SERVPRO Professional to create the proper atmosphere for more efficient drying.

Water can damage materials in two ways. First, materials absorb water through direct contact. Second, materials absorb water from the air. Measuring the moisture content of the air is critical to the drying process.

We as restoration professionals must establish an environment favorable for drying. It is critical we also understand how to manipulate temperature and humidity levels to produce optimum drying conditions without causing secondary damages through improper drying processes. The tools and equipment used to achieve the proper drying environment are: Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, Manometers, Air Movers, and most importantly our Refrigerant and Desiccant Dehumidifiers.

This is a little hint of what we do to make it "Like it never even happened."

Our Story

4/20/2017 (Permalink)

John and Angie opened their first business in 1997 named Deep Clean Restoration. It started as a carpet cleaning business, but grew over the years adding many services including water mitigation and fire restoration. In 2014 John and Angie decided to become part of the SERVPRO family. Angie ended her career in nursing to run the office, and John continued to work with our crew out on the field. We started in a small shop and have expanded to our building in Cambridge New York. Cambridge centrally locates us to our area covering northern Rensselear counties including Troy and southern Washington counties. Our team not only comes prepared, but with 20 years experience. If you ever need our services you can call our office at 518-677-3444.

SERVPRO 1-4-8

2/17/2017 (Permalink)

SERVPRO Franchises stand by a 1-4-8 policy for our customers. We are committed to contacting our customers within 1 hour of notification of loss. We will discuss with you the cause of loss, how much of your home and what materials were affected. This gives us an idea of what needs to be packed on our trucks and leads us to the next step. The number 4 is in regards to the amount of time given to get to your home. Once at your home we do an inspection and walk you through the steps we would take to complete the project, to make sure you are comfortable with the process. The next step is contacting your insurance company or property manager within 8 hours of on-site arrival. We give a verbal briefing of the damage and what we foresee is needed to be done to get the structure back to good standing in the shortest amount of time. With this outline our customers know SERVPRO is there fast, in their time of need.

Our franchise's first billboard!

2/10/2017 (Permalink)

We decided we would do something different and budget for a billboard in our small town. We wondered what it would be like to have a billboard, and when the day came we decided to post on the billboard that is right near our building. Our billboard features our action figures Stormy and Blaze, and I’m sure you have seen them in action on our commercials! Whether they are propelling, scuba diving the deep waters of a house flood, or landing with a parachute to a large fire loss, Stormy and Blaze are first on scene. Though they are just for the commercials, we are here to help when you are in need. Contact us at 518-677-3444 for all of northern Rensselaer counties including Troy, and southern Washington counties!

Our favorite product, Benefect

2/2/2017 (Permalink)

Benefect is our favorite disinfectant and antimicrobial to use in our customer’s homes. Benefect is an authentic botanical disinfectant, and the active ingredient listed on the Safety Data Sheet is Thyme. We feel good knowing what we are using one of the safest products available, and something that is also strong and effective. We use Benefect on all different types of jobs whether it is water damage, sewer damage, or even mold damage. We apply Benefect on all structure surfaces affected on a job. Sometimes it is used at the beginning of the job as a cleaner, and sometimes we spray Benefect on our last day of the job as a preventative measure and let dry, since it does not require rinsing or wiping after application.

We're Here!

1/13/2016 (Permalink)

We have finally made it to our new building in Cambridge, New York and are all settled in! We now have more room for equipment to service our customers, and are now closer than before, so we are able to respond even quicker to help you in your time of need. We can help you with any water damage including sewer, fire damage, smoke damage and mold remediation. If you own a home or business, we offer upholstery cleaning, carpet cleaning, and area rug cleaning including wool! In preparation for winter contact us about cleaning your ducts, to keep dust and dander from spreading through your home when the heat is turned on. If you have and other cleaning or remediation needs, Visit us on Route 22 in Cambridge, NY or call our office at 518-677-3444.