Recent Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

8/12/2020 (Permalink)

Certified: SERVPRO Cleaned logo We are Here to Help in your Community, Give us a Call 518-677-3444

During this worldwide pandemic, businesses have had to shut down all across the world. Schools, gyms, malls, hair salons, movie theatres, and restaurants have had to face some significant hardships, along with not knowing when the reopen was going to happen. Of course, every state in the United States is different because we are all governed by different people. However, if you are in Upstate New York right now, which is located about 4 hours north of New York City, once the epi-center of this pandemic in the United States, you see we are in phase 3 of reopens and thus far it has seemed to help lower the risk of transmitting disease and viruses.

Some might ask how this possible? How is it lowering the risk by re-opening business for more people to congregate? The answer to this question is key in understanding the importance of doing your due diligence. We all know that the CDC recommends for people to stay 6 feet apart, wear a mask most of the time if not all the time in some cases, and continued proper cleaning methods to lower the risk. Many businesses know the importance of this process and make sure their due diligence is served. For some businesses if proper precautions are not following to specifications, the state can restrict opening, the business could face another shut down and no one can afford for that to happen again in 1 year.

To better aid in the fight against the COVID-19 Virus, SERVPRO of North Rensselaer and South Washington Counties are Certified: SERVPRO Cleaned. This program is a special cleaning process and action plan that allows businesses to get their business up and running. We are highly trained in disinfecting and sanitizing all areas and take pride in the work that we do. To offer peace of mind we also have leave behind materials that specify when the area was cleaned and who did it. So if you are ready to open your business make up and would like to have your company Certified: SERVPRO Cleaned, give us a call 518-677-3444.

SERVPRO of North Rensselaer/ South Washington Counties Explains What Fires Are Made Of

8/12/2020 (Permalink)

Fire in rafters in a basement A recent electrical fire in a home.

Chemical structure of Fire

Fire is the outcome of a chemical reaction called combustion. At a definite time in the ignition reaction, called the ignition point, flames are formed. Flames consist primarily of carbon dioxide, water vapor, oxygen, and nitrogen.

State of Substance of Fire

In a candle flame or small fire, most the matter in a flame consists of hot gases. An extremely hot fire discharges enough energy to ionize the gaseous atoms, forming the state of matter called plasma. Examples, of flames that contain plasma include those produced by plasma torches and the thermite reaction.

Why Fire is hot.

Fire radiates heat and light because the chemical reaction that produces flames is exothermic. In other words, combustion releases more energy than is needed to ignite or sustain it. For combustion to occur and flames to form, three things must be present: fuel, oxygen, and energy (usually in the form of heat). Once energy starts the reaction, it continues so long as fuel and oxygen are present.

If you would like to hear more about Fire restoration and the science behind it, Give SERVPRO of North Rensselaer/South Washington Counties a call. We would be glad to help. 518-677-3444

Steps to Take to Prevent Further Water Damage

8/12/2020 (Permalink)

Visible standing water in living room Standing water in living room of a recent water damage.

SERVPRO of North Rensselaer/South Washington Counties is here to help in the instance water comes into your home and causes damage.

Here are some steps to take to prevent further damage.

  1. The first thing you want to do is find out where the water is coming from. If the leak is not visible turn all water off at the main line. You also might want to check the roof for possible exposure.
  1. Second, get the towels, mop, and buckets out or whatever you can use to soak up as much water as possible. Now, if your basement if flooding, call SERVPRO, do not attempts to soak that water up because if electrical lines are affected you could get electrocuted. Be sure to also unplug any electronic devices that are around the leak to prevent power surge.
  1. Third, if furniture is sitting on wet flooring, especially carpet, use aluminum foil or wood blocks to go under the legs of the furniture from the flooring. This will prevent the legs of your furniture from soaking up any more water and prevent staining, and possible damage from the water to the furniture.
  1. After you have taken these steps, Call SERVPRO of North Rensselaer/South Washington Counties to come to the rescue. 518-677-3444

Dangers of Torrential Rain

8/12/2020 (Permalink)

Torrential rain is any amount of rain that is especially heavy. It is not a technical weather term as there is no formal definition of torrential rains. However, meteorologists define heavy rainfall as rain that accumulates at a rate of 3/10”, or more, per hour.

Dangers of Torrential Rain on a Home

Heavy rain can trigger any one or more of the following deadly events


If heavy rains arrive more quickly than the ground can absorb water, you get what is called run off. Runoff can carry pollutants (like pesticides, oil and yard waste) into nearby creeks, rivers, lakes, and sometimes Homes.

If a home is not sealed in the foundation or the bottom sills are damaged the water can seep into the home causing a world of damage. A lot of the time we see this happen in the spring months due to the ground being hard from winter and the ground already engorged.


If enough rain falls into rivers, and other bodies of water it can cause their water levels to rise and over flow onto normally dry land.

If a home is near a lake or pond, a torrential rainfall could cause that body of water to rise up and flood its surroundings. Damaging, foundations, siding, roofs. Etc.


If rain is continuous over a period time, the ground and soil can liquify and carry unsecured objects, people, and even buildings away in debris flows. This is exacerbated along hillsides and slopes since the ground there is more easily eroded away. In the US mudslides are common and pose as a great threat to residents. Sometimes even destroying entire cities, and small towns.

At SERVPRO of North Rensselaer/South Washington Counties, we always recommend to prepared for any disaster. Even though at most time the weather is unpredictable, being cautious and aware will help is any disastrous situation. If you would like to know more about Rain Safety and how to prepare yourself, give us a call! 518-677-3444

Tornado Causes Damage to Home in New York

8/12/2020 (Permalink)

Tree falling on home due to a tornado A home was damaged due to a tree falling during a recent tornado in our local area.

Did you know that in 2019 there were 4 tornadoes in the State of New York? A tornado is a vicious rotation of air typically from a thunderstorm to the ground. Tornadoes can reach winds up to 300 mph! They can occur with little or no warning at all. We recently took care of a home that was damaged due to a tornado in our local area. The entire community was in shock as well as other homeowners in the surrounding areas, which had damage to their homes.

Types of damages that we mostly dealt with were trees on top of houses or broken windows due to trees or high winds. This is a scary time for a homeowner. Tornadoes are terrifying and devastating weather events. And we here at SERVPRO were there to assist our community in this time of need. We have an incredibly fast response time here at SERVPRO of North Rensselaer/South Washington Counties when it comes to disasters.

We have the experience and training that will allow us to restore your property quickly and efficiently. We are a 24/7 emergency service response team who will be there to help no matter the size of the storm! If you experience a storm, water, or fire damage, please call us here at SERVPRO of North Rensselaer/South Washington for all your disaster needs.

We Can Weather Any Storm!

8/12/2020 (Permalink)

Ready to help during any storm! We are here to help!

As a business, it is our job to weather any storm that comes your way regardless of the type or size. Storms can be quite devastating and many are unexpected. We here at SERVPRO of North Rensselaer/South Washington Counties remain a reliable option for business owners and homeowners during disasters. It is our job to give you peace of mind and get your homes or businesses back to being “Like it never even happened.”

Our SERVPRO team of professionals have the qualifications and the equipment to get your business or home back to preloss conditions. And we are ready at any time for whatever disaster occurs! Whether it is three in the afternoon or three in the morning we are here to help! We make our services available 24 hours a day for 365 days a year.  We want to ensure you that we will help you during overwhelming and unexpected times. We are ready no matter the weather or the time of day we will be there to assist you!

Certified: SERVPRO Cleaned – a defensive cleaning program

6/29/2020 (Permalink)

table tents describing the Certified: SERVPRO Cleaned program on top of a wooden table Call SERVPRO of North Rensselaer and South Washington Counties today at 518-677-3444 for your Certified: SERVPRO Cleaned consultation.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.


6/29/2020 (Permalink)

SERVPRO of North Rensselaer and South Washington Counties stands by our 1-4-8 policy to our customers. When receiving any kind of loss, we make it our priority to make sure that our customers are contacted within 1 hour. During this initial telephone call, we will gather all the preliminary information and schedule the best time to get onsite. After getting an idea from the customer on the loss details, we understand the equipment needed to start the job and from there the items are loaded onto our trucks. This also gives us an opportunity to prepare our technicians with the job details prior to arriving onsite. The number 4 represents the amount of time we will need to get to your home. That is right folks, we want to get there ASAP! The faster we can arrive to your home and get the job done, it will seem like it never happened. Once we arrive, we do an inspection and walk you through the steps we would take to complete the project. We always want to insure they homeowners are comfortable with the process, and then we explain the documents they need to sign in order to have us begin the mitigation. The number 8 represents the time we have to be able to contact the homeowner’s insurance company or property manager. During this telephone conversation, we give a briefing of the damages and what we foresee the work that is needed to insure the structure back to good standing in the shortest amount of time. With this outline our customers know SERVPRO of North Rensselaer and South Washington Counties is there fast, in what can be a stressful time of need.

Storm Safety Tips

6/3/2020 (Permalink)

In many areas with the United States, residents are caught up in stressful weather-related storms. Whether the outcome is a flood, or damage done to a home, or even electrical outages. So, how to do you really prepare yourself for what is to come? What measures can you take to ensure the safety of everyone, and everything is your home? Here are some safety guidelines to follow!

  1. Stay inside a house or a large shelter. If safe shelter is unavailable find a low spot away from trees, metal fences, and poles.
  2. Make sure all the windows, canopies, and any outside materials are closed and secured.
  3. Avoid using water! During a Thunderstorm, lightening can strike a house, travel through plumbing, into metal pipes and shock anyone.  
  4. Bring your pets inside during a severe storm, avoid leaving them tied up outside or in a doghouse.
  5. Avoid using any electronic and turn the main breaker OFF! You could get an electrical shock, and your electronics could be in jeopardy.
  6. Postpone outdoor activities if thunderstorms are imminent.
  7. If boating or swimming, get out of the boat and away from the water, get to land and find some shelter.
  8. Wait at least 30 minutes after you hear the last roar of thunder before going outside.
  9. Stay up to date with weather reports and updates.

Here at SERVPRO of North Rensselaer/South Washington Counties we want our community to stay safe in a storm situation.

What is media blasting?

6/3/2020 (Permalink)

home with media blasting being done GIVE US A CALL IF YOU NEED TO MEDIA BLAST! 518-677-3444

Media blasting is a process that uses pressurized air to force pieces of abrasive material out of a nozzle to strip away stains, paints, rust, soot, and odors. Media Blasting is a non-destructive way of safely cleaning and/or removing unwanted coatings left from water damage, mold, and fire damage.  Media Blasting can be used in many different instances where a home has been affected. SERVPRO of North Rensselaer/South Washington Counties will look to media blasting as a safe and effective way to clean the damage up. Media Blasting is the general term. However, there are different kinds of Media that can be used to blast and clean an area, like dry ice, corn, and baking soda. Dry ice blasting is our preferred media and method because it can be used in different situations, like water, mold, and fire. Dry ice blasting is one of the most effective methods for removing soot stains and charring. Dry ice leaves no secondary waste to add to the task of clean up. Recently, SERVPRO of North Rensselaer/South Washington Counties had worked for a client that required Media Blasting in their home. Our client had an extremely bad fire at their home that resulted in a complete demolition of materials right down to the studs. The soot, smoke, charring, and odor was so significant that general cleaning was not an option. So, we recommended dry ice blasting soot, smoke residue and odor off the building materials after the bulk of the demolition and cleaning was performed. As a result, we completed the job with an excellent outcome. Our client was extremely surprised and happy with our results. Please refer to the picture of our before and after media blasting job. If you have a need of Media Blasting and want the job done right, Give Us a CALL! 518-677-3444