Recent Posts

Candle Free Alternatives!

6/6/2022 (Permalink)

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Candles are lovely to have in your home, they bring wonderful aromas as well as a “homey” sense we all love. However, as great as they are over 15,000 home fires are caused by candles. These statistics are staggering. So we here at SERVPRO of North Rensselaer/ South Washington Counties are happy to share with you some alternatives to the traditional candle jars.

  1. Essential Oil Diffuser

Oil diffusers are great! They can fill your room with therapeutic scents such as lavender, peppermint, and more. Each scent can have different health benefits such as helping to cope with anxiety.

  1. Reed Diffuser

Reed diffusers also use essential oils however the difference is that the reeds diffuse scents over several weeks and require not maintenance. No flames, no wax, or any sort of plug in.

  1. Fairy Lights

These are battery run or electricity run lights which are perfect for setting the mood without the need of a flaming candle. They come in several different colors as well!

  1. Wax Warmers

This is a flame free device that warms scented wax melts/cubes that can release smell they are also electrical or batter powered.

  1. Flameless Candles

These are battery operated candles that give the appearance of having a flame! They provide that cozy atmosphere that you are looking for from a candle but without the risks that come along with a flaming candle!

                These are just a few options that we here at SERVPRO of North Rensselaer/ South Washington Counties wanted to share with you. We hope everyone stays safe and if you ever have any fire, water, or mold needs please give us a call at (518) 677-3444.

Why Choose SERVPRO of North Rensselaer/South Washington Counties?

6/3/2022 (Permalink)

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We here at SERVPRO of North Rensselaer/ South Washington Counties greatly appreciate all of our customers. We know that we arrive at some of the most difficult times of their lives and it is our goal to make it "Like it never even happened." Here are a few recent testimonials from some of our recent customers.

“First time homeowners, bought our house 2 months ago, hadn't even moved in and we discovered the basement flooded with two inches of water from out hot water heater. I called SERVPRO after hours, had no idea what to do or if they were even the right people to call and Angela answered and immediately took over and calmed me down. She had them come over first thing the next day to start cleaning the water, told me about insurance and a plumber (this didn't even cross my mind, I was literally clueless). SERVPRO handled insurance for the cleanup and dried out the basement and I am so thankful for them.”  - Melissa

“I would like to thank each and every one of you (Johnny, Tyler, Kyle, Chuck, Michael and Gabriel). When water damage happened 2 weeks before my surgery and the week I had to put my cat to sleep. I was overwhelmed and broken hearted. You came in and took control making a bad situation so much better. You all went above and beyond the call of duty and are a great asset to the SERVPRO Company. It is comforting to know people still care and exercise true customer service. No doubt I will be telling everyone of my wonderful experience with SERVPRO!!!” - Linda

“Wadley and his crew were fantastic. We would highly recommend this company and team to anyone”   - Jean

“SERVPRO did a fantastic job for my family. When my relatives passed away in their home, Sarah in their front office was both highly professional and sensitive to the situation. Thanks to a meticulous proposal process we knew exactly what would be done and when. Dan and Megan blew me away with their honesty and thoroughness. After finding collection of gold jewelry in a pile of stuff that was supposed to be thrown away- they brought it to us without a second thought. A home that was badly damaged by neglect is now on its way back to being a place to gather for my family. SERVPRO has quality people and does great work. Thank you SERVPRO!”- Anne

If you experience a fire/water/mold/biohazard needs in your home or business, please do not hesitate to reach out to us. We are always happy to help our customers through all their emergency services needs. Call us at 518-677-3444!

Torrential Rain Dangers for Your Home

6/1/2022 (Permalink)

Lightning and SERVPRO Logo Call us for all you water damage needs! 518-677-3444

Torrential rain is any amount of rain that is especially heavy. It is not a technical weather term as there is no formal definition of torrential rains. However, the meteorologist define heavy rainfall as rain that accumulates at a rate of 3/10”, or more, per hour.

Dangers of Torrential Rain on a Home

Heavy rain can trigger any one or more of the following deadly events”


            If heavy rains arrive more quickly than the ground can absorb water, you get what is called run off. Runoff can carry pollutants (like pesticides, oil and yard waste) into nearby creeks, rivers, lakes, and sometimes Homes.

If a home is not sealed in the foundation or in the bottom sills are damaged the water can seep into the home causes a world of damage. A lot of the times we see this kind of this happen in the spring months due to the ground being hard from winter and the ground already engorged.


            If enough rain falls into rivers, and other bodies of water it can cause their water levels to rise and over flor onto normally dry land.

If a home is near a lake or pond, a torrential rainfall could cause that body of water to rise up and flood its surroundings. Damaging, foundations, siding, roofs. Etc.


            If rain is continuous over a period time, the ground and soil can liquify and carry unsecured objects, people, and even buildings away in debris flows. This is exacerbated along hillsides and slopes since the ground there is more easily eroded away. In the US mudslides are common and pose as a great threat to residents. Sometimes even destroying entire cities, and small towns.

At SERVPRO of North Rensselaer/South Washington Counties, we always recommend to prepared for any disaster. Even though at most time the weather is unpredictable, being cautious and aware will help is any disastrous situation. If you would like to know more about Rain Safety and how to prepare yourself, Give us a call! 518-677-3444

Cleaning and Disinfecting for your Business!

5/24/2022 (Permalink)

At SERPVRO we take mitigation services very seriously. We handle and cleaning services you could need from bio-hazard, sewage, soot exposure, and more. SERVPRO provides quick, professional and efficient decontamination and disinfection services for residential and commercial properties. As there are certain protocols to a commercial cleaning, we utilize SERPVRO disinfectant that are available today. We offer air cleaning and deodorizing, surface cleaning, and carpet cleanings. We can disinfect and sanitize all areas of concern and provide peace of mind in knowing your business is safe.

With Spring approaching it is a great time to have a full-service commercial cleaning. Here is a list of things to make sure your office is clean and fresh for the coming months:

Clean –

-Windows- Tops of cubicles-file cabinets, desktops – behind furniture- around equipment- under desks

Disinfect –

-Phones-Keypad-Handsets-Buttons on Equipment-Desktops-Knobs and Handles-Light Switches-Computer mouse and keypads

If your office is in need of a thorough deep cleaning, call SERVPRO of North Rensselaer & South Washington counties! 27 hours a day 7 days a week. 518-677-3444

Did you know there was more than 1 type of water?

5/24/2022 (Permalink)

Water that goes into your home or comes from your home has what we call a “category’.  If you have an emergency at your home, water needs to be treated correctly to be safe.  You never know what is either in your water of what the water has passed through to create contamination. 

Below there is explanations of the main types of water damage and could help you identify the problem quickly if it ever happens to you.

Category One: Clear Water

This is the cleanest water.  This is also the most non-toxic form of water damage.  It’s possible that this water can come directly from a tap.  It is also unlikely to cause you any harm even if you are exposed to it for some time.  Unfortunately, although fairly safe, even clean flooding can cause electrical and structural faults.  Clean eater floods can come from things like a broken water supply line, appliance malfunctions, and sink or tub overflow with no contaminants.  Once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials.  Although considered the “safest” of the categories it can become a category 2 or 3 if left untreated.

Category Two: Gray Water

Category two, considered gray water is a little but more serious and does require a faster removal process.  This water needs to be removed faster, because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt.  Some examples of Category 2 water can include but are not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; seepage due to hydrostatic pressure and broke aquariums.  If a category 2 is left untreated it can quickly become a category 3.

Category Three: Black Water

Water considered a Category three is grossly contaminated water and can contain pathogenic, toxigenic or other harmful agents.  Sewage, toilet backflows from beyond the trap; flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment are some of the types of Category 3 waters. 

The team here at SERVPRO of North Rensselaer and South Washington counites is highly skilled in the safe handling of the different categories of water.  We take all protective measures to eliminate the risk of sickness.  If you are experiencing a water loss in your home call us 518-677-3444 24 hours a day, 7 days a week!

Steps to get Back to Normal after a fire

5/10/2022 (Permalink)

Fire- Due 4/2

If you suffer a fire loss in your home or business there are a few different steps to take to get things back to normal.

  • Step 1- Structural Cleaning

After fire or smoke damage a technician from SERVPRO of North Rensselear/South Washington Counties will come determine the extent of damage.  Your property will need a thorough cleaning of the ceilings, walls, woodwork, carpeting and floors.  The technician will use specific equipment and cleaning products that are required to clean and protect different surfaces.  Depending on the amount of soot left behind, there’s a possibility of reducing the cost of recovery by cleaning lighter soot deposits found on some surfaces.  Other surfaces SERVPRO will clean to “prepare for painting”.  This process deodorizes and ensures that when painted the new paint will adhere to the surface.

  • Step 2- Contents Cleaning

Area rugs, furniture, draperies and upholstery are contents that smoke and fire damage can affect.  These restorable contents in affected areas will be professionally cleaned and deodorized.   The contents will be inspected and tested to determine which methods of cleanings would be appropriate.  All other restorable contents will be cleaned and deodorized to the condition before the loss occurred including electronics, art, wood furniture, kitchen items, clothing, bedding, and much more.  SERVPRO of North Rensselear/South Washington Counties can provide both wet and dry cleaning services.  Our crew members can also create and provide and inventory list of all “to be claimed” items if requested.

  • Step 3- Deodorization

SERVPRO does not just merely cover-up lingering odors with some fragrances, we provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage.  We seek out the sources of the odors and remove them.

SERVPRO of North Rensselear/South Washington Counties is available 24 hours a day 7 days a week! Call us today at (518) 677-3444!

Did a Windstorm cause damage to your home?

5/10/2022 (Permalink)

It’s that time of year where the Wind can get up to high speeds.  Those higher speeds of wind could cause damage to your home.  Wind Damage can be unpredictable and besides the exterior damage your home may have encountered, these could lead to damages inside the home.  The following are some tips for cleaning up after a windstorm.

               Sometimes the damage can be pricey to repair and you may not have the time or extra money to compete the repairs which is why you would want to file a claim with your insurance company.  With filing this claim providing photos of what the home looked like before the damage could be helpful.

               Having a company of trusted professionals come and do an assessment and estimate on the damage is very important.  SERVPRO of North Rensselear/South Washington Counties has experienced and trained technicians that can prepare an estimate and guide you in the next steps to take to start getting things back to normal.  While your repairs are being done, make sure to mention even things you may think are minor as in the future they could lead to more problems.

After a windstorm, call SERVPRO, 24 hours a day 7 days a week! 518-677-3444

Get Your Businesses Ducts Cleaned!

4/13/2022 (Permalink)

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Duct cleaning yearly is relatively small investment that could save you money in the long run. Plus, you could get the added benefits like breathing clean air, increase the safety and comfort of your home, and help the environment while boosting your overall peace of mind?

Preventive Maintenance Benefits.

Saving Money

Regular Duct Cleaning maintenance is said to reduce the risk of costly breakdowns by as much as 95%. Just like having a vehicle, if you drive over the recommended miles of an oil change, you could be asking for trouble. That is why the standards are set for regular maintenance of vehicles. Well, the same applies to duct maintenance. Cutting energy bills, extending system life, and adhering to warranty benefits are all benefits of routine duct cleaning.

Air Quality

The EPA reports that level of airborne pollutants in a home may be five times higher than outdoor levels. For anyone that suffers from respiratory issues, you are allowing yourself to be at higher risk if ducts are not cleaned properly. Unfortunately, we all share our homes with various substances that we would rather not breathe. The common indoor allergens include dust, pollen, mold, a cigarette smoke. If any of these allergens are part of daily life, you should really think about getting your duct cleaned. Therefore, preventive maintenance helps ensure that the warm or cold air pumping through your vents is as clean and well-filtered as possible.


Typically, we depend on our air systems to keep us comfortable all year round. Hot Air in the winter and Cold in the summer. Therefore, if we think about it, generally our air systems are working every day, all day long, and all year round. Routine maintenance helps your system produce and distribute the air more evenly and steadily.

Safer home environment

We have all heard the awful stories of how someone went away on vacation and returns to a frozen, and damaged house with broken pipes, and water damage everywhere. The cost of this tragedy weighs heavily of an owner. Routine maintenance will help safeguard you against the possibility of carbon monoxide. The most common cause of carbon monoxide leaks is a cracked heat exchanger. Routine Maintenance typically includes a carbon monoxide test.

Peace of Mind

In the end, the benefits of routine duct cleaning give you the comfort of knowing that if something goes wrong, you’ve already taken the preventative measure to make any situation as painless as possible.

If you are an owner that is interested in getting a duct cleaning, Give Us a Call at 518-677-3444 or email us at and would be happy to help you.

SERVPRO of North Rensselaer/ South Washington Counties explains what fires are made of!

4/8/2022 (Permalink)

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Chemical structure of Fire

Fire is the outcome of a chemical reaction called combustion. At a definite time in the ignition reaction, called the ignition point, flames are formed. Flames consist primarily of carbon dioxide, water vapor, oxygen, and nitrogen.

State of Substance of Fire

In a candle flame or small fire, most the matter in a flame consists of hot gases. An extremely hot fire discharges enough energy to ionize the gaseous atoms, forming the state of matter called plasma. Examples, of flames that contain plasma include those produced by plasma torches and the thermite reaction.

Why Fire is hot.

Fire radiates heat and light because the chemical reaction that produces flames is exothermic. In other words, combustion releases more energy than is needed to ignite or sustain it. For combustion to occur and flames to form, three things must be present: fuel, oxygen, and energy (usually in the form of heat). Once energy starts the reaction, it continues so long as fuel and oxygen are present.

If you would like to hear more about Fire restoration and the science behind it, Give SERVPRO of North Rensselaer/South Washington Counties a call. We would be glad to help. So give us a call at 518-677-3444!

Information needed to report a Water Loss

4/7/2022 (Permalink)

Large or small, SERVPRO of North Rensselear/South Washington Counties is available for water emergencies 24 hours a day 7 days a week.  Immediate action is extremely important when it comes to water damage.  Any delay even just a few hours can greatly increase the severity of the water damage. 

When calling to report a water emergency our office staff will as you several questions.  These questions will help determine the equipment and resources that we need to bring, and how many of our trained SERVPRO professionals may be needed. 

Some of the questions are as followed:

  • Your name and contact information
  • Your insurance information (if applicable)
  • When did the flooding or water damage occur
  • Is there electricity available (on-site?)
  • The address of the water-damaged home or business
  • What caused the water damage (if known?)

SERVPRO of North Rensselear/South Washington Counties specializes in the cleanup and restoration of residential and commercial property after damage has occurred.  From the initial and ongoing training, to regular IICRC-industry certification, you can rest assured out staff is equipped with the knowledge to restore your property.  Call today (518) 677-3444!